09 / ANSWERS THAT MATTER
Questions worth asking before joining.
Straightforward answers about commercial terms, workflows and technical capabilities. Actual rights and obligations are governed by the agreement, confirmed booking terms and active service. These answers help assess whether our B2B travel booking platform fits your travel agency.
Does ProAgent B2B really have no monthly subscription?
The B2B track has no monthly subscription or setup fee. Bookings remain commercial transactions subject to their individual rates and conditions. Additional services or assisted handling may carry their own charges under the applicable terms.
What can travel agents book through ProAgent?
Travel services include flights, flight deals, hotels, Booking.com and Agoda options, Viator and other professional experiences, transfers, car rentals, cruises, vacation packages, insurance, eSIMs, public transport, sporting events and tickets. Some use native booking flows; others open external partner channels. Each product follows its own eligibility and availability terms.
Can I set my own selling margin?
On supported flight and hotel engines, you can choose a selling margin according to your approved commercial profile. The platform share is derived from that agent margin. On affiliate channels, eligible transaction-specific commission received for a booking is the basis for the approved split; it is not recalculated from the gross retail price. Terms vary by product.
How do client quotations work?
Save quotations for eligible flights, hotels and supported experiences, return to them and continue to booking. Flight quotes may include baggage, seat selection and a selling margin where available. Fares, availability and applicable terms must be verified again before a booking or charge.
Does the platform include intelligent comparison tools?
Supported products may offer Price Index, Matrix views, advanced filtering and selected AI-assisted or natural-language search capabilities. Use depends on service data, account configuration and entitlement. These features do not guarantee inventory, price accuracy or conversion.
Can I see a map and filters for hotel searches?
Yes. On desktop, supported hotel search combines a results list and map; smaller screens use a mobile-adapted results layout. Available filters depend on property data and the search.
Can I handle changes or cancellations?
Agents can review booking status and request supported servicing actions, subject to the specific product, provider policy and booking conditions. Some requests require manual assistance or a service fee under the applicable agreement.
Can my clients book on my own branded website?
That is a separate product route: B2C White Label. ProAgent B2B is designed primarily for agents who handle bookings for clients, while White Label serves independent customer self-booking journeys.
Do I need a development team to use B2B?
No custom API integration is required to use the B2B agent portal. Teams building embedded travel technology can evaluate the separate ProAgent API product.
How do I get access?
Complete the dedicated application, book an introductory call when eligible, finish the agreement and training steps, and wait for administrator approval. The B2B travel booking platform only becomes available when onboarding requirements and permissions are satisfied.
Are the prices and availability in the demo real?
No. The interactive flight story explains a sample workflow only. It is not connected to inventory, payments or live booking endpoints. It cannot issue a real ticket or reservation. Recorded interface footage illustrates product design; live features are subject to the current account and provider terms.