Privacy Policy
Last updated: October 20, 2025
SecreTrip (hereinafter: the “Company” or the “Website“) respects the privacy of users on its website. This policy describes the types of information we collect, the purposes for using the information, and how you can contact us regarding privacy.
The Information We Collect
We collect two main types of information:
A. Information Provided by the User (Personal Information)
This is information voluntarily provided by you when performing an action on the website, for example:
Contact details: full name, email address, phone number (when filling out a contact form or scheduling a call).
Booking details: flight details, travel dates, desired destination, composition of travelers (when planning a trip or ordering a package / any service on the website).
Payment details: credit card details – we note that these details are kept by secure clearing service providers (such as Stripe or PayPal) and are not stored on the website’s servers, unless you have consented in advance.
B. Information Collected Automatically (Non-Personal Information)
This is statistical information collected automatically during your browsing on the website:
Technical information: IP address, device type (mobile/desktop), browser, operating system.
Usage data: pages you visited, duration of stay on the website, source of arrival to the website (analytics tools like Google Analytics), use of widgets.
Purpose of Data Collection
We use the collected information for:
Service Provision: processing requests for trip planning, providing holiday packages and travel details and services.
Website and Service Improvement: analyzing statistical information to improve user experience, tailor content, and understand trends.
Marketing and Advertising (Subject to Your Approval): sending updates, promotions, and newsletters via email or SMS.
Security and Protection: preventing fraud, complying with legal requirements and international standards, and the website’s Terms of Service.
Use of “Cookies” Files
The website uses Cookies (and similar technologies) for its proper operation, statistical data collection, verification, and for tailoring advertisements to your preferences.
The site allows you to manage your cookie preferences at any time using the consent management interface that appears on the site in the cookie banner.
Disclosure of Information to Third Parties
We share personal information only with the following parties, and only to the extent necessary:
Service Providers: airlines, hotels, car rental companies, and attraction providers – to complete your booking.
Technology and Clearing Providers: hosting service providers, payment clearing, and analytics tools.
As Required by Law: if required by law, court order, or competent authority.
Data Security
We implement up-to-date systems and procedures for information security and protect user privacy from unauthorized access, use, or disclosure. Nevertheless, no system is completely immune.
Right to Review and Delete Information
You can contact us to request to review the personal information accumulated about you or request its deletion. For any questions regarding the privacy policy or requests concerning your information, please contact:
Email: harel@secretrip.co.il