Manage Your Hotel Booking
Manage your hotel reservation easily and efficiently in your personal area portal, make changes and check status in seconds!
Find Your Booking
Enter your booking ID and email address to access and manage your reservation.
Update Guest Name
Update the booking holder's name and contact information. Amendment requests are processed by our team and will be confirmed shortly.
Cancel Booking
Please review the cancellation details below before confirming.
Change Dates / Occupancy
Search for alternative availability at the same hotel. Up to 3 options will be presented for you to choose from. The original booking will be cancelled automatically once you confirm a new option.
Choose Alternative
Select one of the available alternatives below. Price differences from your original booking are shown clearly. Any price difference is settled separately — no additional payment is collected here.
Confirm New Booking
Done!
My Bookings
Search your bookings by guest ID or client reference number.
Need help managing your hotel booking?
The SecreTrip expert team is here for any question, change, or cancellation regarding your hotel booking management.
Manage Hotel Booking - FAQ
It is incredibly simple. Just enter your unique booking id and the email address used during checkout into the lookup form on this page. Your full itinerary, stay details, and official hotel voucher will load instantly. You can save the digital voucher directly to your smartphone or print it out for your records.
Yes. If the room tariff you selected includes a flexible cancellation policy, you can cancel your booking directly from this dashboard with a single click. The exact cancellation deadlines, refund eligibility windows, and terms set by the property are clearly displayed inside your booking summary here.
Modifications to an existing reservation (such as moving dates or changing room categories) are subject to real-time hotel availability and the specific booking terms of your rate. Please review your active reservation details and try to amend it in change occupancy or dates function on this page to check if structural updates are supported for your room, or contact our support team for dedicated assistance.
There is absolutely no need to call the hotel to double-check. Our booking platform is directly synchronized with live global hotel reservation systems. As soon as your status displays as “Confirmed” on this page and you receive your official reference number, your room is locked in and the hotel has your details in their system. beside you can always contact the hotel via the contact dietails in the voucher and ask everything you need regarding your incoming booking.
To ensure your absolute financial privacy and data security, our platform utilizes an encrypted, isolated payment gateway. Your credit card information is processed using advanced banking safety protocols and is never stored locally or made visible on our web servers after the checkout is complete.
Upon check-in, you simply need to present a valid government-issued photo ID (such as a passport or driver’s license) that matches the name of the primary guest on the reservation, along with the digital voucher retrieved from this page. Please note that many hotels require a temporary credit card or cash deposit at arrival to cover incidental room charges during your stay. keep in mind that you may have tp pay taxes at property directly, if so will be it’ii mentioned in your voucher.